Conditions - Our Inspection Process
Condition terms are as follows:
NWT: "New with tags", this item has original tags attached; had a previous owner but not used.
Used - Excellent: Item is in like-new condition; free from pilling, fading and signs of wear.
Used - Good: Item has a bit of reasonable wearing, minor pilling.
Used - Fair: Item has some pilling or fading, but still in useable condition.
All items are priced accordingly based on this structure - we rate our clothes conservatively (meaning, the rates are in your favour!). For the benefit of your online shopping experience, if anything is below what we view as "Fair", we pass.
If you receive an item that does meet the criteria as noted above, drop us a note at email@example.com
Please note that "Last Chance" sale items are priced accordingly and are final sale; no exchanges, no in-store credit.
Any questions, feel free to reach out to us!