We make every effort to curate a high-level of quality items in our boutique, and our inventory is listed with applicable details and priced accordingly (visit our Inspection Process page!)
Qualified items can be returned for store credit or exchange; no refunds.
"Last Chance" sale items are final sale, and not eligible for return.
If you are not happy with your purchase, contact us at firstname.lastname@example.org within 14 days of receiving your Order Confirmation email indicating that your item has been shipped / available for pick-up.
Any returns must be in the same condition as sold, have tags attached, original packaging, and packing slip. Local orders may return items to our shop during retail hours to save on shipping. Alternatively, returns may be shipped back at purchaser's expense via tracked mail (Dragonfly Maternity is not responsible for any packages not received.) Upon receiving returned item, we will inspect it for the required conditions, and from there we would apply store credit to your account. All returns are subject to our review and approval.
In the case of an exchange, Dragonfly Maternity will cover the individual shipping cost for the item being exchanged (exclusive to that item).